Our staff provides excellent funeral planning services.
We have years of experience caring for families from all walks of life, cultures and faiths. Our unsurpassed staff and our family provide kind, caring, professional service. Each family comes to us because they know we are leaders in our profession who are dedicated to excellence in service, adhere to the highest funeral industry standards, and have exceptional integrity. We consistently earn phenomenally high customer satisfaction survey results.
Our licensed, professional staff is here for you 24 hours a day, 7 days a week. Please call 423-894-2010 anytime. We will even come to you to make arrangements in the comfort of your home.
Prompt, compassionate service is always just a phone call away, where and when you need it.
Russell started working for Lane Funeral Home in 1970 while he was a college student. He served the company in management and eventually ownership. He, along with Ross and Thelma Lane, founded Heritage Funeral Home in 1993. He received his degree in mortuary science from Gupton Jones College. Although he is retired from the day-to-day operations of both the East Brainerd and Battlefield Parkway Chapels, Russell remains involved in several civic organizations.
Managing Partner / Licensed Funeral Director and Embalmer TN & GA
Curtis is the Managing Partner of Heritage Funeral Home and Cremation Services on East Brainerd Road. He has served with Heritage since its beginning in 1991 and was with Lane Funeral Home for 10 years, prior to joining Heritage. Curtis has 37 years of service in the funeral profession serving as a key player in laying a solid foundation to the business. He is known for his personal touch and innovative ideas for the funeral profession. He received his degree in mortuary science from Gupton-Jones College in 1981 and is a licensed funeral director, embalmer and insurance agent in Tennessee and Georgia. Curtis is a gifted singer and musician, having led music in several area churches for many years as well as traveled professionally for several years. He is a member of GraceWorks Church where he sings in the sanctuary choir, the National Funeral Directors Association, the East Lake Masonic Lodge #698, the Alhambra Shrine Temple and a member of the East Brainerd Chamber of Commerce. Curtis is a Licensed Minister, certified Life Celebrations Director, and Certified Celebrant and the only celebrant in Chattanooga specializing in creating a meaning celebration service for your family. Curtis has two daughters and one son-in-law, Brittany and Michael Teets and Maeghan Ottinger, and two grandchildren, Bentley and Anniston. He makes his home in the Snow Hill Community of Ooltewah.
Curtis was named Managing Partner of the Year for Carriage Funeral Service in Houston, Texas in June of 2017 and has received several outstanding achievement awards for the East Brainerd Chapel Standards of Excellence.
You can email Curtis at
Licensed Funeral Director & Embalmer, TN & GA
Dean has been with Heritage Funeral Homes and Cremation Services since May 2009. He began his career in Funeral Service in 1993 and graduated from Gupton-Jones College of Funeral Service in 1997. Dean is licensed in both Tennessee and Georgia and is a certified Life Celebrations Director.
You can email Dean at -
Licensed Funeral Director & Embalmer - TN
Ryan became part of the Heritage Funeral Home family in 2015. He is a Licensed Tennessee Funeral Director and Embalmer and is a certified Life Celebrations Director. Ryan received an Associate of Arts in Mortuary Science from John A. Gupton in Nashville, Tennessee in December 2014. Ryan and his wife, Jordyn, who is a Dental Hygienist in Collegdale, Tennessee, make their home in Ooltewah and are members of the Collegedale SDA Church.
You can email Ryan at-
Licensed Funeral Director & Embalmer, TN
Steve joined the East Brainerd Staff in March of 2017 but is no stranger to the funeral industry. He has over 30 years of experience having received his AAS degree in Funeral Service from Jefferson State in 1991.
He most recently served as Funeral Director and Embalmer for Legacy and Wann Funeral Home's and had previously served as the manager of the Battlefield Chapel of Heritage Funeral Home in Ft. Oglethorpe, GA until 2010.
He is Past Master of the Conasauga Masonic Lodge #396 and is an avid scuba diver, golfer and landscaper.
He makes his home in the East Brainerd community,
Licensed TN Director/Embalmer, Media Director
Collin became a valued member of the Heritage Funeral Home family in late 2002 and is a licensed funeral director and embalmer. Although he initially started his college education as a Fine Arts major, Collin received an Associate of Arts in Mortuary Science from John A. Gupton College in Nashville. Collin’s background in art and design has helped him become one of Heritage’s best at creating unique, in-house, professional quality memorial folders, programs, and video memorial tributes for families.
Director of Preneed Sales, Licensed TN Funeral Director/Embalmer
Administrative Secretary (non licensed)
Christy Scroggins joined the Heritage staff in November 2013. She was born and raised in Chattanooga and graduated in 1989 from Pine Ridge Christian Academy Class in Ooltewah, Tennessee. She worked as a secretary in the automobile industry for 18 years before joining the Heritage team. Christy makes her home in East Brainerd.
You may email Christy at -
Administrative Assistant (Non-licensed)
Maeghan has recently joined the Heritage family as part of our Administrative Assistant Team. She is certainly no stranger to the funeral industry as she has worked alongside her dad, Curtis, around the funeral home all of her 28 years. She said," Timing is everything - and now was the right time" and is currently serving her apprenticeship for her funeral director's license.
Maeghan is actually a hair stylist by trade but has always had a desire to enter the funeral industry. She enjoys time with her family (especially her nephew, Bentley, and niece, Anniston) and makes her home in Ooltewah.
Ambassador (non licensed)
Ambassador & Public Relations (non-licensed)
Don joined the Heritage family in 2013 after retiring from the Olan Mills Human Resources department, where he worked for 42 years. Don has served on numerous boards in the Chattanooga area and continues to have an active role with Chattanooga Society of Human Resources management. He spends most of his spare time with his family and friends, who are very important to him. Don lives in the East Brainerd community, loves to golf, and is an avid fan/supporter of the Georgia Bulldogs.
You can email Don at -
Diana joined us at the Heritage East Brainerd Chapel in early 2015. She and her late husband Charles made there home in Buena Vista, GA and owned Benson's Store for over 15 years. Diana loves gardening, sewing, and spending time with her twin great-nephews. Diana now makes her home in Ringgold, GA.
Peggy retired from Olan Mills as a computer operator after 46 years of service. Peggy graduated from Ooltewah High School where she lettered in basketball for 5 years and was Captain in her senior year. She also played on the volleyball team for four years and was Homecoming Queen in her senior year. Peggy makes her home in Harrison and has lived in the Ooltewah and Harrison area all of her life. Peggy is an avid TN Vols fan, especially the Lady Vols, loves working in her yard, and gardening. She loves spending time with her family, especially her four little great-great-nieces. Peggy has 3 brothers and a sister.
Organist/Ambassador (non licensed)
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