We have years of experience caring for families from all walks of life, cultures and faiths. Our unsurpassed staff and our family provide kind, caring, professional service. Each family comes to us because they know we are leaders in our profession who are dedicated to excellence in service, adhere to the highest funeral industry standards, and have exceptional integrity. We consistently earn phenomenally high customer satisfaction survey results.
Our licensed, professional staff is here for you 24 hours a day, 7 days a week. Please call 423-894-2010 anytime. We will even come to you to make arrangements in the comfort of your home.
Prompt, compassionate service is always just a phone call away, where and when you need it.
Russell started working for Lane Funeral Home in 1970 while he was a college student. He served the company in management and eventually ownership. He, along with Ross and Thelma Lane, founded Heritage Funeral Home in 1993. He received his degree in mortuary science from Gupton Jones College. Although he is enjoying his retirement from the day-to-day operations of both the East Brainerd Chapel and the Battlefield Parkway Chapel, he still serves families at both chapels. Russell remains involved in several civic organizations in the Chattanooga and North Georgia area.
Managing Partner / Licensed Funeral Director and Embalmer TN & GA
Curtis is the Managing Partner of Heritage Funeral Home and Cremation Services on East Brainerd Road. He has served with Heritage since its beginning in 1991 and was with Lane Funeral Home for 10 years, prior to joining Heritage. Curtis has 40 years of service in the funeral profession serving as a key player in laying a solid foundation to the business. He is known for his personal touch and innovative ideas for the funeral profession. He received his degree in mortuary science from Gupton-Jones College in 1981 and is a licensed funeral director, embalmer and insurance agent in Tennessee and Georgia. Curtis is a gifted singer and musician, having led music in several area churches for many years as well as traveled professionally for several years. He is a member of GraceWorks Church where he sings in the sanctuary choir, the National Funeral Directors Association, the East Lake Masonic Lodge #698, the Alhambra Shrine Temple ,East Brainerd Chamber of Commerce, East Brainerd Kiwanis Club and serves on the Advisory Board for the American Cancer Society. Curtis is a Licensed Minister, certified Life Celebrations Director, and Certified Celebrant and the only celebrant in Chattanooga specializing in creating a meaning celebration service for your family. He was named top three Best Chattanoogan in 2018, 2019, and 2020 and was also the winner of the American Cancer Society's Real Men Wear Pink in 2018; and a member of the 2020 Circle of Red for the American Heart Association. He Curtis has two daughters, Brittany (Michael) Teets and Maeghan (Gina) Ottinger, and three grandchildren, Bentley ,Anniston and Bellamy. He makes his home in the Snow Hill Community of Ooltewah.
Curtis was named Managing Partner of the Year in June of 2017 and has received several outstanding achievement awards for the East Brainerd Chapel Standards of Excellence.
In May of 2021, Curtis was named Best Chattanoogan for the WDEF Viewers Choice Awards.
The Staff of the East Brainerd Chapel of Heritage Funeral Home has been chosen as "Funeral Home of Choice" in Chattanooga for the past 17 years.
You can email Curtis at email@example.com
Licensed Funeral Director & Embalmer, TN & GA
Dean has been with Heritage Funeral Homes and Cremation Services since May 2009. He began his career in Funeral Service in 1993 and graduated from Gupton-Jones College of Funeral Service in 1997. Dean is licensed in both Tennessee and Georgia and is a certified Life Celebrations Director.
Dean and his wife Lisa are active members of Parkway Baptist Temple in Ft. Oglethorpe, GA.
You can email Dean at -firstname.lastname@example.org
Licensed Funeral Director & Embalmer - TN
Ryan became part of the Heritage Funeral Home family in 2015. He is a Licensed Tennessee Funeral Director and Embalmer and is a certified Life Celebrations Director. Ryan received an Associate of Arts in Mortuary Science from John A. Gupton in Nashville, Tennessee in December 2014. Ryan and his wife, Jordyn, who is a Dental Hygienist in Collegedale, Tennessee are the proud parents of one daughter and they make their home in East Brained. Ryan and Jordyn are members of the Collegedale SDA Church. Ryan is a member of the National Funeral Directors Association, Tennessee Funeral Directors Association, East Brainerd Chamber of Commerce, and the Young Professional Men's Group of Chattanooga.
You can email Ryan at-
Licensed Funeral Director/Embalmer TN
Kyle joined our Heritage East Brainerd Family in the fall of 2019 as licensed funeral director and embalmer.
He earned his Associates Degree in Mortuary Science from the Carl Sandburg College in Galesburg, IL.
Kyle met his wife, Bethany in Las Cruces, NM, while both pursuing their Master's Degree in Fine Art. They are both gifted artists, and his wife Bethany is the faculty art instructor at Cleveland State Community College. Caring for families and promoting a love for the arts are their passions.
We are so proud to have Kyle and Bethany part of our Heritage East Brainerd Family.
You may email Kyle at:
Licensed TN Director/Embalmer, Media Director
Collin became a valued member of the Heritage Funeral Home family in late 2002 and is a licensed funeral director and embalmer. Although he initially started his college education as a Fine Arts major, Collin received an Associate of Arts in Mortuary Science from John A. Gupton College in Nashville. Collin’s background in art and design has helped him become one of Heritage’s best at creating unique, in-house, professional quality memorial folders, programs, and video memorial tributes for families.
Family Care Advisor / Licensed Funeral Director & Embalmer TN
Yvonne began her journey in the funeral profession at French Mortuary in Albuquerque, NM in 2007. She graduated from the Dallas Institute of Funeral Service in 2010 with her degree in funeral service and embalming.
She relocated to Clarksville, TN thus beginning her career in funeral service.
In 2016 Yvonne moved over into the Pre-Need Advisor side of funeral service.
Her roots as a simple country girl from central Alabama, taught her the importance of serving others with honor, respect, and integrity.
Yvonne, and her husband Roger, are parents of "4-legged fur babies" and make their home in Apison.
They are active members of Lakewood Baptist Church in Harrison.
Heritage Funeral Home- East Brainerd Chapel is honored to have Yvonne and Roger part of their family.
Administrative Assistant (non licensed)
Lisa joined our Heritage team after a successful 23 year career in the child welfare system. Most recently, she worked for the State of Georgia supervising Foster Care and also worked with their Independent Living Program assisting youth exiting the foster system.
She has a Bachelor of Science degree in Psychology from Tennessee Temple University and a Master of Education degree.
Although born and raised in California, Lisa has adopted the South as her home. Lisa and her husband, Griffin have 6 wonderful children and are actively involved in their home church, South Seminole Baptist Church.
You may reach Lisa at email@example.com
She is looking forward for the opportunity to help the needs of the families we serve.
Ambassador (non licensed)Harold has been with Heritage since 2001 . Harold has a heart for those in need, making him such a vital part of the Heritage family. Harold is a licensed minister and he serves as a deacon at Spring Creek Road Baptist Church; he has been active in church work teaching Sunday School for many years. He and his wife, Pat, live in Ringgold, GA and have two children, four grandchildren and one great-grandson.
Ambassador & Public Relations (non licensed)
Don joined the Heritage family in 2013 after retiring from the Olan Mills Human Resources department, where he worked for 42 years. Don has served on numerous boards in the Chattanooga area and continues to have an active role with Chattanooga Society of Human Resources management. He spends most of his spare time with his family and friends, who are very important to him. Don lives in the East Brainerd community, loves to golf, and is an avid fan/supporter of the Georgia Bulldogs.
He is a member of Ridgedale Baptist Church
You can email Don at -
(In Loving Memory)
Liz is a greeter as well as the hair stylist for the East Brainerd Chapel. Liz has been working in the funeral profession for some 30 years. She was the former owner and operator of the Beauty Nook Salon in East Ridge for many years. She is a member of New Haven Baptist Church. She lives in Ringgold, Georgia and has a son and daughter, two grandsons and five great-grandsons.
Liz went home to heaven suddenly on June 16, 2021.
Her memory will live on in each of our Heritage, East Brainerd Chapel Family,
Ambassador (non licensed)
Diana joined us at the Heritage East Brainerd Chapel in early 2015. She and her late husband Charles made there home in Buena Vista, GA and owned Benson's Store for over 15 years. Diana loves gardening, sewing, and spending time with her twin great-nephews. Diana now makes her home in Ringgold, GA.
Ambassador (non licensed)
Peggy retired from Olan Mills as a computer operator after 46 years of service. Peggy graduated from Ooltewah High School where she lettered in basketball for 5 years and was Captain in her senior year. She also played on the volleyball team for four years and was Homecoming Queen in her senior year. Peggy makes her home in Harrison and has lived in the Ooltewah and Harrison area all of her life. Peggy is an avid TN Vols fan, especially the Lady Vols, loves working in her yard, and gardening. She loves spending time with her family, especially her four little great-great-nieces. Peggy has 3 brothers and a sister.
Organist/Ambassador (non licensed)Pat is also not a stranger to the industry. Pat has been with the Lane and Friberg Family for over 20 years. She serves as the music co-ordinator at the East Brainerd Chapel as well as part of the visitation staff at East Brainerd. Pat enjoys teaching music and spending time with her two children, Darwin and Darla, and her four grandchildren. She is a member of and serves as church pianist at Boynton Baptist Church in Ringgold. Pat resides in the East Brainerd community.
Grief Recovery Specialist (non licensed)
Allison is the Grief Recovery Specialist for the East Brainerd Chapel of Heritage Funeral Home. She has practiced nursing for the past 36 years in multi-specialty groups with a primary focus in terminal illness and is the bereavement coordinator for Hearth Hospice.
A native Chattanoogan, Allison is an exceptional vocalist, song writer, and musician and was recently recognized nationally for her talent. In August, 2015 she and her sister were inducted into the Gospel Music Hall of Fame. Her forte is blue glass, country, and gospel music. She performed professionally at Dollywood from 1986-1989 and traveled as a gospel trio for over 20 years.
Allison brings to Heritage awareness that grief recovery is not only for those suffering the loss of a loved one, but in truth, grief recovery is extended to all who have experienced any type of loss or painful transition - the loss of a job, a painful divorce, the loss of a pet, a difficult transition into sobriety, loss of faith, loss of fertility and many other difficult situations.
She and her husband Chuck have three sons, two granddaughters, and a sweet little rat terrier, Purdy.
Allison holds Recovery Classes every Wednesday from 6:30 p.m. until 8:00 p.m. at GraceWorks Church, 6445 Lee Highway.
You may call the funeral home at 423-894-2010 to sign up for the "No Cost" Grief Recovery Classes.
Ambassador (non licensed)Linda joined the Heritage Staff as a greeter in early 2008 along with her husband Lowell. Linda retired from the Tennessee Valley Authority after many years of service. She is an active member of Brainerd Baptist Church, where she sings in the choir as well as specials, serves on various church committees and assists with the kindergarten children’s choir. She and her husband Lowell have two sons, James and Duane, and two grandsons, Jay and Jack.
Ambassador (non licensed)Lowell joined the Heritage Staff as a greeter and funeral assistant in early 2008. He spent 40 years as a construction contractor and is an active member at Brainerd Baptist Church, where he sings in the choir and specials. He and his wife Linda have two sons, James and Duane, special daughters-in-law, and two grandchildren. They live in East Brainerd.
Founder (In Memory)Ross Lane is one of the biggest contributors to the funeral profession in Chattanooga and North Georgia. He began his career as a young man with Coulter Funeral Home and Bryan Funeral Home. In November 1958, he started Lane-McCormick Funeral Home on Chickamauga Avenue. As the business grew, it changed to Lane-Routh, then Lane Funeral Home, South Crest Chapel. Throughout the successful years that followed, Ross built and purchased several other locations, such as Valley View Chapel, Summerville Chapel, R.J. Coulter Chapel, Tennessee-Georgia Memorial Park and other ventures. The funeral business flourished under the leadership of Ross; he decided to retire in 1986. He wanted to travel a bit and enjoy his farm in Burning Bush while tending to his prize possessions, his beautiful Belgian and Clydesdale horses and cattle. In 1993, he decided to re-enter the funeral profession as a partner with Russell Friberg and launch Heritage Funeral Home on East Brainerd Road. In 1996, the construction of our Battlefield Parkway Chapel began. It was during this time we faced the untimely death of Ross. Although his presence is greatly missed, the work of Ross Lane continues yet today.
Founder (In Memory)
Mrs. Lane is one of the founding partners of Heritage Funeral Home. Her years of experience dates back to 1958 at Lane Funeral Home where she and her husband, the Late Ross C. Lane began their work. Thelma served as a licensed funeral director for over 50 years. She remained involved in her church's activities at Burning Bush Baptist until her death in 2018. She truly enjoyed spending time with her children, grand-children and great-grandchildren. Mrs. Lane passed away in March of 2018.
Ambassador / Non-Licensed
We are so thrilled to welcome Gary back to our East Brainerd team. After a 3 year medical leave, Gary is back serving families in the East Brainerd community.
Gary has many standing years in the funeral field having worked with Heritage from 2008 until 2017.
His general background was with his family business, The Dalton Equipment Rental, Inc. from 1070 until 2006.
He is a member and the Music Director at South Dalton Baptist Church and is the proud father of a son and daughter and grandfather of two beautiful grandchildren.
Ambassador / Non-Licensed
We are so excited that Gary Steele has joined our Heritage, East Brainerd Family.
Gary retired earlier this year as Vice President of HR for BlueCross Blue Shield of Tennessee after 22 years of service with BCBS. Gary has served with BCBS as principal human resources business consultant and senior corporate recruiter. Prion to joining BlueCross, he served for 10 years as employment manager for the U.S. Space and Rocket Center in Huntsville, Al.
Gary serves the community in various leadership roles and has been recognized for his service both locally and nationally.
He earned his bachelor's degree from the University of Alabama.
Please join us in welcoming Gary Steele to our team.
Ambassador (non licensed)
James joined our Heritage - East Brainerd family in January, 2019.
He is a native of Flintstone, GA and graduated form Chattanooga Valley High School and Chattanooga State College. James retired from UPS in 2017 after 31 years of service.
James and his wife Kathy have a son, Jordan and his wife, Tia; daughter, Kaitlin and grandson, Caleb. James enjoys traveling and spending time at the beach.
They make their home in Rossville, GA and are active members of Flintstone Baptist Church.
Administrative Assistant (non-licensed)
We are so happy that Karen Goforth has re-joined our Heritage, East Brainerd family after a few years in retirement.
Karen worked with our East Brainerd team for 19 years before retiring in 2019.
A gifted musician and singer, Karen grew up in a musical family and has enjoyed many years of music ministry with her family, The Blevins.
Karen is a longtime resident of Ringgold, GA where she and her husband James still reside.
Karen is a proud mom to Justin and Ami Ingle and especially loves spending time with her grandchildren, Brooklynn, Dawson, and Henry.
You may contact Karen at firstname.lastname@example.org
Administrative Assistant (non-licensed)
Pam has joined our Heritage team as Administrative Assistant after a successful 14 1/2 year career with NACS in the Administrative Department and 21 years with I.E. Dupont.
Born in Virginia, Pam moved to Chattanooga in 1998 and has made her home in the Harrison Community with her children, Jessica (Casey) Phillips and Daniel (Ashley) Hall. Pam loves spending time with her with 5 beautiful grandchildren, Camden, Aubriella, Hudson, Jack, and Everly Grace.
Pam has an Associate Degree in Health Information Management from Chattanooga State and attends Bayside Baptist Church.
You may contact Pam at Pam.email@example.com