The unexpected passing of my mother left me and my sister in shock. The Heritage Funeral Home - East Brainerd Family carried us through the process with such love and compassion. Every step of the process was handled respectfully with honoring our mother as the main objective. The service was beautiful and I know that my mother was definitely honored by it. I can't say enough wonderful things about the staff. The have become like family to us now. We will always be grateful for the love and care we were given during this time. Honor your loved one by using Heritage Funeral Home on East Brainerd Rd. You won't be sorry. The Family of MaryJo Keith

Susan Keith
July 16, 2018

Heritage Funeral Home has been so wonderful to my family for many years. They handled my father's funeral when I was only 12 years old and while it was such a difficult time for my family, Heritage found ways to help make it a little easier. Years later, my grandmother and grandfather's funerals were both held at Heritage and once again we were not let down. Most recent was my step father'd funeral in which Curtis did an exceptional job with. He went above and beyond to honor Carlos and to provide much needed support for our family We are blessed to have such a caring funeral home in our city.
The Family of Mark Gilley, Everett & Mary Gilley and Carlos McClendon.

Kaitlin Gilley Pruitt
July 16, 2018

Thank you to all of you at Heritage-East Brainerd Chapel for making the worse time of my life so much easier to deal with. My husband Mike Caputo passed suddenly and all of you were so supportive and helpful dealing with anything that arose and kept things under control and moving smoothly. I am forever grateful.

Judy Caputo
June 22, 2018

I am so grateful to have had the staff assist my family during the most difficult time imaginable when my daughter recently passed away. Curtis you were perceptive enough to realize the depth of our grief, providing comfort, and guidance in planning her funeral service. When I was so overcome with grief that I thought my legs would buckle walking down the isle of the chapel for her funeral, you took my arm to support me, doing so in such a dignified manner that no one in the chapel was aware that you were literally holding me up. You read the situation and immediately took action - and for that I as so grateful. I was such an emotional mess that I was simply incapable of making some decisions regarding such things as visitation hours, and pallbearers, but you and your staff simply worked behind the scene and pulled all the loose ends together making for a very beautiful, thoughtful, and compassionate experience. My family thank you and your staff for all that you did for us at a time when we were literally reeling with grief. Heritage made all the difference.
The Family of Amanda Smith

Terry Thompson
May 16, 2018

Susan and I are so thankful and blessed to have met you and what an unbelievable job you and your staff did to honor our daughter, Rachel.
The pain is still present in our hearts but it was eased by your professionalism and attention to every detail.

The Family of Rachel Gamble

Mike and Susan Gamble
May 1, 2018

I want to thank each staff member at Heritage for making us feel like family. The care ad concern the team showed during our loss helped us relax and actually enjoy time with family and friends. My dad remarked several times how the visitation and service ran seamlessly. The attention to detail the team provided eased our burden, which in turn, eased our lives. I especially appreciate two aspects of the team; the laughter and the love. My family enjoys life and loves to laugh.
Loosing a loved one is never easy, but the atmosphere at Heritage-East Brainerd Chapel eased our pain and unburdened our lives. I am grateful to have shared my mom with you, Thank you for you services and your love.
The Family of Jimmie Sims

Stefanie Henry
March 25, 2018

There are no words to describe the peace I had knowing that Curtis and his staff were taking care of the arrangements for my mom. They went above and beyond excellence in every way. Everyone at Heritage treated our entire family with love and compassion. They took care of every detail and request. So very thankful for each one of them.
The Family of Tommye Hourigan

Pam Pritchard
January 4, 2018

Heritage Funeral Home, no matter what their position, far exceeded my expectations in what services they offered. Every member of their staff met every need with care and compassion.
With the professional advice and guidance of Curtis Ottinger, the details of my husbands visitation, funeral and burial fell into place.
I could not have been more pleased with the result and could easily say "NO REGRETS". To Mr. Ottinger and his staff, I shall be eternally grateful.
It is now so easy to see why the East Brainerd Chapel of Heritage Funeral Home has been voted "The Best of the Best" for the past 15 years.

Mrs. Cheryll H. Smith
Wife of the late, Jimmy B. Smith

Cheryll H. Smith
September 28, 2017

The staff at Heritage was loving, kind and professional. Dean specifically answered all our questions and handled every detail extremely well. We were so pleased with Heritage and have used them several times. We always use them when we need this type service because they are honest, professional, yet extremely caring and understand the family's emotions while making plans under extremely difficult circumstances.

Bill Higgins Family
September 2, 2017

The folks at Heritage Funeral Home - East Brainerd Chapel are true professionals. They assisted my family for both my father and mother's passing. I would certainly recommended them to everyone.

Vance Travis (Family of Betty Travis)
July 11, 2017

Curtis Ottinger and the entire Heritage-East Brainerd Staff cared for my wife Sandi Sammons on April 30, 2017. They went above and beyond excellence in every way. Absolutely the most caring, loving and compassionate care I have ever seen. I have been in the ministry for over 25 years and have seen a lot of funeral homes care for family's and now I know that I have experiences the very best in the funeral industry.

Keith and Parker Sammons (Family of Sandi Sammons)
July 11, 2017

There are no words to describe how wonderful Curtis and his staff took such good care of our family in the sudden loss of our Aunt Billie. She would have been proud . She said several years ago when it was her time to leave, she wanted no-one but Curtis Ottinger to take care of her. The love and kindness shown to our family was extremely valuable during this time. They serve with respect and professionalism.

Lisa Swearengin
July 7, 2017

Over the years this is the 4th time I have chosen Heritage.  Everything is always "The BEST".  The entire staff is simply wonderful.

Marcia Kennedy

The staff was so attentive to our needs and provided the service that we wanted to fully commemorate the life of mother. The casket, flowers and memorial tribute provided by Heritage was just beautiful.

Ed and Anita Whittenburg

I have had the priviledge to use the services of Heritage in the past and once again they went above and beyond for our family.- Its better than ever. I have known Curtis Ottinger for many years and he is absolutely amazing.  He, along with his staff, care about the community and the families they serve.  I will tell others of my experience and should the need arise again , I can assure you that Heritage will be my choice.

Frank Brooks and Family

Everyone and everything was wonderful.  We appreciated the love and care shown to our Mom and our entire family during this difficult time.

The James Shepherd Family

Longtime knowledge of the great service Heritage Funeral Home provides with its caring staff.  A place of dignity and professionalism.

Commissioner Curtis Adams

Our family has always used Heritage thru the loss of my mother, mother in law, sister in law, brother, along with many close friends. It is truly the best.  The staff went above and beyond to help my children and myself go thru the hardest days of our lives.  Time will pass but we will never forget the kindness shown to us by Curtis and the wonderful staff at East Brainerd Chapel of Heritage.

The James Boatman Family

We Welcome Your Feedback

We wanted to extend our gratitude for the kind words from our families which remind us of how important it is to deliver the most comfortable experience for our families during difficult times.

As a locally operated funeral services establishment, the support we gain from the families we serve is critical to extending assistance and comfort to others in the future.

Thanks again for your praises and allowing us the honor to serve you and your loved ones.

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